Free Shipping
on Reg. Orders $25+ and Pers. Orders $75+ on Reg. Orders $25+ and Personalized Orders $75+ for Personalized Orders $75+ and Regular Orders $25+

Contact Us

Chronicle Books
680 Second Street
San Francisco, California 94107
415-537-4200 (8:30am - 5:30pm PST Monday-Friday)

Click here for information on our retail stores.

For orders
Our customer service hours are 8:30a.m. to 5:30p.m. EST Monday through Friday.
Customer service main number: 800-759-0190
Customer service main fax number: 800-286-9471

For personalized orders
Our customer service hours are 8:30a.m. to 5:30p.m. PST Monday through Friday.
MyChronicleBooks customer service main number: 1-800-971-8051
MyChronicleBooks customer service e-mail:

International Orders
For international orders, please click here for a full listing of distributors. Or email

Specific Contact Info
Answers to frequently asked questions can be found using the links in the left column below.
If you need additional info, use the email links to contact us directly.

Feedback regarding the web site
New Account Info for Retailers
Catalog Request
Review Copy Request
Author Contact
Permissions Information
Job Listings
Examination or Desk Copies
Donation Requests
Technical problems
Premium Sales
For Adult Translation Rights
For Children Translation Rights
Support for Apps
Questions about Contests