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Contact Us

Chronicle Books
680 Second Street
San Francisco, California 94107
415-537-4200 (8:30am - 5:30pm PST Monday-Friday)
frontdesk@chroniclebooks.com

Click here for information on our retail stores.

For ChronicleBooks.com orders
Our customer service hours are 8:30a.m. to 5:30p.m. EST Monday through Friday.
Customer service main number: 800-759-0190
Customer service main fax number: 800-286-9471

For MyChronicleBooks.com personalized orders
Our customer service hours are 8:30a.m. to 5:30p.m. PST Monday through Friday.
MyChronicleBooks customer service main number: 1-800-971-8051
MyChronicleBooks customer service e-mail: help@mychroniclebooks.com

International Orders
For international orders, please click here for a full listing of distributors. Or email exportsales@chroniclebooks.com.

Specific Contact Info
Answers to frequently asked questions can be found using the links in the left column below.
If you need additional info, use the email links to contact us directly.

Feedback regarding the web site webmaster@chroniclebooks.com
New Account Info for Retailers customer.service@hbgusa.com
Catalog Request customer.service@hbgusa.com
Review Copy Request publicity@chroniclebooks.com
Author Contact publicity@chroniclebooks.com
Permissions Information permissions@chroniclebooks.com
Job Listings frontdesk@chroniclebooks.com
Submissions frontdesk@chroniclebooks.com
Examination or Desk Copies academic@chroniclebooks.com
Donation Requests frontdesk@chroniclebooks.com
Technical problems webmaster@chroniclebooks.com
Premium Sales premiumsales@chroniclebooks.com
For Adult Translation Rights johan_almqvist@chroniclebooks.com
For Children Translation Rights jenifer_savasta@chroniclebooks.com
Support for Apps appsupport@chroniclebooks.com
Questions about Contests contests@chroniclebooks.com