Return Policy

To return items from your ChronicleBooks.com order, please send your return to:

Hachette Book Returns Warehouse
322 South Enterprise Blvd.
Lebanon, IN 46052

Hachette Stripped Cover Returns Warehouse
326 South Enterprise Blvd.
Lebanon, IN 46052

Be sure to include the original order number with the return. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.

For any questions or requests about your MyChronicleBooks.com personalized items, please contact our Customer Service Representatives at: 1-800-971-8051 or e-mail help@mychroniclebooks.com.